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Welcome to Suvarnabhumi International Airport
| Suvarnabhumi Airport Project is a national priority of the government and is designated to be the aviation hub in Southeast Asian region. Since Bangkok International Airport (BIA) has restrictive development to accommodate the air traffic growth in the future, which is estimated to be up to 58 million passengers per year in 2008 while the full-scale development of provided plot of land at Nong Ngu Hao with its capacity to accommodate 45 million passenger per year, 76 flights per hour and 3 million tons of cargo per year. |
Passenger terminal
Suvarnabhumi passenger terminal complex comprises of 7 stories above ground and 2 stories below ground. Facilities for both domestic and terminal passengers are situated in the same building.
1 st floor is the bus lobby. Buses are not allowed to go to 2nd and 3rd floors in order to avoid the traffic congestion. Additionally, there is a medical center, an AOT office for electricity monitoring and airport control offices.
2 nd floor is the arrival hall for both domestic and international passengers.
3 rd floor consists of airline passenger waiting lounges, shops, security checkpoints, meeting points, service counters and CIP lounges.
4 th floor is the departures hall. This hall features facilities for both international and domestic passengers, lounges for premium passengers, Thai Airways International PLC, customs control checkpoints, some governmental offices, airline booths, airport information counters and escalators in the centre which can take passengers right up to restaurants on 6th floor.
5 th floor is the offices for Thai Airways International PLC and Star Alliance airlines.
6 th floor consists of restaurants, which can be accessed via the escalators from 4th floor.
7 th floor serves as observation area.
Passenger flow
nternational passenger flows
Departing passengers (Airline Check-in Areas)
can enter through the entrance on the 4th floor of the departures hall, which can be accessed by car or by foot from the car parking buildings, which is connected to the 3rd floor of the departures hall. Upon entering the departure hall, passengers can check-in at counters 4-10 before proceeding to the passport control and the customs control checkpoints.
Passengers can then continue to the concourse building D via 2 connection channel from the terminal complex. The 4th floor of concourse building D consists of a wide variety of shops that passengers can browse while waiting to board. When called for boarding, can approach the gate via the 3rd floor of the departure hall; and when they have arrived at the gate, they have to proceed to the 2nd floor to the hold room.
All passengers and hand luggage taken on board must be examined. The examination points are on 3rd and 4th floors in the airside area of the concourse buildings.
Arriving passengers
can enter the passenger terminal via the 2nd floor of the concourse building except bus gate passengers. At the terminal, there are passport control checkpoints where passenegers can collect their baggage from one of the 22 baggage conveyor belts, 17 of which are for international passengers and 5 are for domestic passengers. Once passengers have collected their baggage and passed the customs control checkpoints, they can proceed to the arrivals hall where they will find transportation counters, hotel and accommodation counters and a tourist information centre.
Outside the arrivals hall are pick-up points; in the case of passengers travelling with a tour agency, they must proceed to the 1st floor for buses and coaches. There is a meeting point on 3rd floor.
Transit/transfer passengers
will have to go to the airside area after they arrive at the 2nd floor of the concourse building from the aircraft in order to proceed with the transfer process before continuing to 3rd and 4th floors to complete departure procedures. In the case of transit passengers, they will have to go through the airside area to the departures service area in order to complete the departure procedures.
Airport information management system
The management of Suvarnabhumi Airport uses a comprehensive hi-tech system, which employs the Airport Information Management System (AIMS) to support and coordinate all interconnected systems in the various buildings of the airport. AIMS will facilitate the smooth operation of the baggage sorting conveyor belts, the loudspeaker system, the aircraft parking control system, commercial activities management and the free zone management that will assist the air freight activities. In addition, AIMS is also connected to 4 computer systems outside the terminal complex:
.Aeronautical Information is connected to the systems of the Aeronautical Radio of Thailand Co., Ltd, airline offices, immigration offices, the custom department, the Department of Civil Aviation and other relevant offices.
.Commercial Activities Information. AIMS’ ‘Point of Sales’ module handles commercial activities inside the airport. Businesses who operate at the airport have to submit their financial materials to AIM.
.Security Information. AIMS is fed with picture and information output from the access control system which links the closed circuit television and other security systems together.
.Maintenance and Equipment Information. There is a support and maintenance system to aid the work of all the other systems.
AIM is therefore the core of the control system of Suvarnabhumi Airport.
The airport information management system building is a 6 storey building with 4 main technical centers: Airport Operation Center (AOC), Security Control Center (SCC), Crisis Control Center (CCC) and Network Management Center (NMC).
1. st floor is for the installation of the Foundation structures such as the power distribution system, the security system, fire extinguishing system and the computer and the electronic network systems.
2. nd floor consists of the Crisis Control Center (CCC) and seminar rooms.
3. rd floor consists of the Airport Operation Center (AOC) and the security Control Center (SCC).
4. th floor is used as administrative offices.
5. th floor is for the Network Management Center (NMC) and the Benchmark Test Laboratory.
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